Frequently Asked Questions

WHAT ARE THE CANCELLATION POLICIES?

5 business days or more prior to rental date - All payments refunded less 10% administration fee.

Less than 5 business days prior to rental date - Refunded fifty percent (50%) of the total rental fee.

Less than 48 hours - No refunds.

Cancellation policies are subject to change without notice. Please check your contract for the most accurate terms.

ARE PETS ALLOWED?

If you would like to bring pets to the studio, please reach out to us at rent@mdrnstudio.space with details regarding your pet(s). Please include breed or kind, number of pets and reason the pet(s) is coming. If accepted, there will be a $500 security fee that must be paid prior to the rental. This deposit will be returned once the studio has been inspected.

Please note: Registered service dogs are exempt from this policy and welcome to the studio!


WHAT IF I NEED TO RESCHEDULE MY BOOKING?

Reschedules must be done 5 business days or more prior to the day of the rental and are subject to a $40.00 rescheduling fee.

WHAT IF I NEED MORE TIME?

Just text us at 343-888-8897 to let us know that you need more time! If the studio is available, we will do our best to accommodate your request and send you a bill for the additional time.

CAN I COME TO SEE THE SPACE BEFOREHAND?

Yes! We are available for on-site visits any day of the week between the hours of 9 am - 5 pm. Studio tours are available by appointment only. Please contact us at 343-888-8897 or by email at rent@mdrnstudio.space to book a viewing.

CAN I HOST A PARTY AT THE STUDIO?

We only accept a few select events. Please contact us to discuss this further.


CAN THE FURNITURE BE MOVED?

Yes! The furniture can be moved. Please make sure to replace it to where you found it by the end of your rental. The only thing that may not be moved is the fireplace at Studio 210.


CAN I HANG THINGS ON THE WALL?

Hanging things on the wall is discouraged. If you MUST hang something on the wall, you may do so with with 3M tape. Please make sure to remove the 3M tape or hooks carefully, because if not done correctly, they will damage the walls. You can not drill holes in our walls.


CAN I HANG THINGS FROM THE CEILING?

No. You can not hang anything from the ceiling or pipes above.